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We automate recurring workflows with AI: capturing enquiries, preparing quotes, reading receipts, coordinating appointments. Your team stays in control and only handles the exceptions.
Handle recurring questions faster.
AI recognises topic and urgency and routes the enquiry to the right team.
Approved information is the basis for a draft reply.
Staff review the draft. The workflow documents the case.
Simply put: a customer enquiry takes your team about 6 minutes today. With automation it takes only 2 minutes: the AI pre-sorts it and writes a draft reply, you read it briefly and send it. That saves you 4 minutes per enquiry. With 600 enquiries a month, that’s 2,400 minutes, or 40 hours.
Capture enquiries completely and process them faster.
Contact details and needs go straight from forms or emails into the CRM.
AI prepares a quote with suitable copy and approved price modules.
Sales checks price and scope. Follow-ups run automatically.
Simply put: capturing an enquiry and preparing a quote takes about 12 minutes today. With automation it takes 4 minutes, because the data lands in the CRM by itself and the draft quote is already done. You only check price and scope. That saves 8 minutes per enquiry. With 120 enquiries a month, that’s 960 minutes, or 16 hours.
Less retyping, one clear review path.
AI reads supplier, invoice number, amount and date from the document.
Rules check required fields and possible duplicates. Unclear cases go for clarification.
Data goes to accounting. The people responsible approve booking and payment.
Simply put: typing in and checking a receipt takes about 6 minutes today. With automation it takes 2 minutes, because the AI reads the data and you only check it. That saves 4 minutes per receipt. With 180 receipts a month, that’s 720 minutes, or 12 hours. You still approve payments yourself.
Internal coordination can be eased considerably too.
Offer slots, confirm, remind. 120 × 3 min = 6 hrs.
Draft minutes and tasks. 40 × 15 min = 10 hrs.
Bundle and comment on key figures. 8 × 45 min = 6 hrs.
Simply put: the AI suggests appointments, drafts the minutes and collects the figures for reports. You just read through them. Together that’s 22 hours less routine work a month.
Pick an example workflow or set your own values. The calculation is deliberately simple and easy to follow.
600 × (6 − 2) min ÷ 60 = 40 hrs
Model calculation. The time “with automation” includes review and typical exceptions. Running costs for AI, tools and support are not deducted. Freed-up capacity does not automatically mean a position is no longer needed.
For service providers, retail, trades and medium-sized businesses with recurring processes.
Capture the enquiry, prepare the appointment
Less office workLink service requests with order data
Less searchingPre-sort enquiries, create tasks, coordinate appointments
Less follow-up workCapture new matter requests, request and assign documents
Less chasingEase recurring processes in administration and sales
Less routinePrerequisite: suitable interfaces and reliable information. That’s exactly what we check in the first call. For law firms and tax offices, we clarify in advance which data may be processed and where it is stored, so professional secrecy and data protection are maintained.
First understand, then build, then look after it reliably. You decide after each step whether to continue.
We map your workflows and show where automation really pays off.
What’s included
We build the agreed automations and connect your software.
What’s included
So everything keeps running: maintenance, adjustments and a fixed contact.
What’s included
We show costs for AI usage, hosting and licences separately in the offer.
We start with a process review and a feasibility check. For critical decisions, approval stays with people.
Map the workflow, volumes and effort together.
Define access rights, rules and approvals.
Test with real example cases and exceptions.
Train staff and switch over step by step.
Evaluate time saved, error rate and usage.
Tell us about it. We’ll get back to you personally and look together at whether automation, an AI agent or another digital solution is worth it for you.
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